Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below: Step 1: Search for products. Step 2: Add products to your shopping cart. Step 3: Log in with a member ID or non-member order. Step 4: Fill in the order form. Step 5: Proceed with payment. Step 6: Complete the order and you will see the order number.
Payment
We accept the following forms of payment: - Credit Card - Visa - MasterCard - American Express - Discover - PayPal
Shipping
Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Rate : Conditional Free : $30 will be charged for shipping, if your order amount is less than $299.
Delivery Time : 5 - 14 days
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
WHYNOTUS does not request an exchange or refund, but does not deal with the random delivery of goods by the customer. All exchanges and refunds must be applied through CONTACT within 7 days without wearing them.
※ Application for exchange or return due to simple change and defects in goods Please fill out the request including 'Order Number' on the CONTACT page of the category on the website and send the item according to the manager's instructions.
Refunds
It takes 3-5 business days to issue a refund for a returned or cancelled order. Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
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WORLD SHIPPING
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